Help & FAQs

How can I change my PIN?

You can change your Pin once you have logged in to your Selftrade account.
Within the ‘My Profile' area select the orange 'Change' icon within the Change Pin section at the bottom of the page.

Step 1: You will be prompted to enter 3 random numbers from your existing Pin.
Step 2: A telephone style keypad will be displayed for you to enter a new 8 digit numerical Pin of your choice.
Step 3: Re-enter your new Pin to confirm and save.

We would recommend doing this at least quarterly for increased security.
If you have forgotten your Pin or any other login details, contact us on 0345 0700 720, or +44 20 7015 4800 from mobile and overseas.

Submitted on 13th Dec 2017

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Risk Warning

The value of investments can fall as well as rise and any income from them is not guaranteed and you may get back less than you invested. Past performance is not a guide to future performance.

Selftrade does not provide investment advice. If you are in any doubt as to the risk or suitability of an investment or product you should seek advice from an independent financial adviser.

The extent and value of any ISA tax advantages or benefits will vary according to the individual's circumstances. The levels and bases of taxation may also change.

The extent and value of any SIPP tax advantages or benefits will vary according to the individual's circumstances. The levels and bases of taxation may also change. If your options change regarding an employer's pension scheme you may wish to review your financial situation. Once in a pension your money is only accessible, in general, from age 55.

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