Help & FAQs

How can I top-up my account?

From your dashboard select 'top-up' alongside the account to which you wish to make the payment. This will take you to the 'top-up' screen, where you can confirm cash balances within that particular account and choose your method of top-up.  

Debit Card: Complete all fields with an asterisk with your card details and check the postcode displayed is correct. Enter the amount to top-up and submit. Check all of the details on the confirmation page and select the confirm button.

Please note: Underneath your postcode is a field to save your debit card details for future top-ups. If this option is selected, any future payments can be made quicker.                                                         

BACS Transfer: Your nominated bank details should already be displayed on the BACS payments screen. Please check these are correct, enter the amount to top-up and submit. On the confirmation screen, check the details and confirm. Please note: BACS transfers can take up to three working days to be completed.

Cheques: You can send a cheque made out to 'Selftrade client account', quoting your Selftrade account number on the back of the cheque. This will take five working days to clear from the date of receipt. Please send cheques to: Selftrade, PO BOX 4923, Worthing, BN99 6SF

 

Submitted on 21st Jun 2019

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Risk Warning

The value of investments can fall as well as rise and any income from them is not guaranteed and you may get back less than you invested. Past performance is not a guide to future performance.

Selftrade does not provide investment advice. If you are in any doubt as to the risk or suitability of an investment or product you should seek advice from an independent financial adviser.

The extent and value of any ISA tax advantages or benefits will vary according to the individual's circumstances. The levels and bases of taxation may also change.

The extent and value of any SIPP tax advantages or benefits will vary according to the individual's circumstances. The levels and bases of taxation may also change. If your options change regarding an employer's pension scheme you may wish to review your financial situation. Once in a pension your money is only accessible, in general, from age 55.

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